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Rentals – General Terms & Conditions

General Terms & Conditions

Rentals
The rent is stipulated between Le Officine Creative S.n.c. and the customer.
Reservations
Reservation requests can be made by e-mail, by telephone or by booking immediately through the website.

Cancellations
In case of cancellation of reservations already made the following provisions are applied:

  • Prior to 60 days before arrival, 100% is refunded;
  • From 59 to 30 days before arrival 50% is refunded;
  • From the 29th day until the day of arrival 0% is refunded.

Rates
The rates on riviera-holiday.it show the full cost of the apartments unless otherwise specified. All indicated prices are VAT included.

Arrival and Departure times

  • Self check-in 24/7;
  • Self check-out 24/7;
  • Check-in after 2pm;
  • Check-out before 10am.

Attendance Reception and Registration
Upon arrival in the accommodation, is required to guets to show an identity document for registration obligations, as required by laws. The customer undertakes to follow the instructions received during check-in.

Security Deposit
Although a security deposit is not required on arrival, any damage to the accomodation, its furniture, its equipment or to the building, caused by guests during the stay must be fully repaid.

Guests
The number of people allowed in the rented apartment must not exceed the maximum number established in the description of the accomodation as it appears on the site or on other advertising material. Pets are not allowed inside the apartments unless specifically agreed. Subletting is not allowed. In case the customer does not respect any of the points contained in this section, Le Officine Creative S.n.c. will ask the customer to leave the apartment immediately. It is not allowed to bring into the apartment people whose valid passport or other valid identification document has not been registered, or without the consent of Le Officine Creative S.n.c.

Strongbox
The apartments are NOT equipped with a safe. The Officine Creative S.n.c. is not responsible for the loss of cash, documents, valuables left in the apartment.

Cleaning and Maintenance
The accomodations are delivered clean and in perfect order. Standard cleaning does not include the cleaning of the kitchenette and the removal of the garbage which are the customer’s responsibility.

Behavior
La persona che effettua la prenotazione è responsabile del corretto e decoroso comportamento di tutti gli ospiti che useranno l’appartamento. Nel caso uno o più ospiti si comporti in maniera non accettabile,Le Officine Creative S.n.c. chiederà di lasciare immediatamente l’appartamento.The customer making the reservation is responsible for the correct and decent behavior of all the guests who will use the accomodation. If one or more guests behave in an unacceptable manner, Le Officine Creative S.n.c. will ask you to leave the apartment immediately.

Responsibility
Each accommodation is regularly visited and controlled by Le Officine Creative S.n.c. The descriptions contained in the website are correct and written in good faith. In case of problems, the customer is asked to immediately contact Le Officine Creative S.n.c. or its representative. The customer agrees to grant Le Officine Creative S.n.c. the time necessary to solve the problem.

Court and legal competence
For any dispute concerning the booking and the rental, the competent jurisdiction is Savona. The applicable law is the Italian one.

Privacy Policy

With reference to the art. 13 law 196/03 we remind you that the data collected by the website have the sole purpose of being able to satisfy the service requirements. Such information can be communicated only to the personnel in charge of this activity and spreaded exclusively for the purposes of the rendered service.

The information may also be electronically processed in accordance with applicable laws, and promotional information material may be sent.

General notes

The knowledge of the General Terms & Conditions implies their acceptance without reserves or exceptions. If some conditions of this contract were or will become invalid or if in this contract a gap should occur, the validity of the remaining conditions cannot be called into question.

Le Officine Creative S.n.c. is headquartered in Via Madonna degli Angeli, 32, 12078 Ormea (CN), P.iva 02736800042, Codice REA CN – 232429, manage the apartments named FORNACI 2 (contract ID code: TLD18T001656000VD), FORNACI 9 (contract ID code: TLD18T001657000WE), FORNACI 11 (contract ID code: TLD18T001658000XF), CIPRIANI 5 (contract ID code: TLD18T001653000SJ), CIPRIANI 5A (contract ID code: TLD18T001655000UC), LE TORRI (contract ID code: TLD18T001651000QH).